Who We Are (Data Controller)
RugbyNote is a performance system built for rugby players who are serious about their development. It helps users capture training insights, reflect on match performances, and build long-term improvement habits both on and off the pitch.
RugbyNote is operated by Augustin Romein, registered in the Netherlands
Email: info@rugbynote.com
Website: rugbynote.com
We are the data controller under the General Data Protection Regulation (GDPR).
We may update this policy. The latest version is always on this page.
Personal Data We Collect
Information you provide:
• Name, email address
• Billing & shipping address
• Order history & purchases
• Messages via forms or email
Automatically collected:
• IP address
• Device & browser information
• Pages visited & time spent
• Referral source
Payments:
Processed securely via Stripe / PayPal. We never store card details.
Purpose of Data Use
• Order processing & fulfilment
• Customer support
• Account management
• Website improvement
• Security & fraud prevention
Legal Basis (GDPR)
• Contractual necessity
• Legal obligation
• Legitimate interest
• Consent (cookies & marketing)
You can withdraw consent at any time.
Data Sharing
We do not sell your data.
We may share it with:
• Payment providers (Stripe, PayPal)
• Hosting providers
• Email services
• Analytics tools
• Shipping partners
All partners are bound by strict confidentiality agreements.
International Transfers
Some providers operate outside the EEA. We ensure GDPR protection via:
• Standard Contractual Clauses (SCCs)
• EU adequacy decisions
• Security safeguards
Data Retention
• Orders: up to 7 years (legal requirement)
• Support data: up to 2 years
• Marketing data: until withdrawal
• Analytics: 14–26 months
Cookies
We use cookies for:
• Functionality
• Analytics
• User experience
You can manage cookies in browser or settings banner.
Security
• HTTPS encryption
• Secure servers
• Access control
• Monitoring systems
No system is 100% secure, but we take protection seriously.
Your Rights (GDPR)
• Access your data
• Correct data
• Delete data
• Restrict processing
• Data portability
• Object to processing
• Withdraw consent
Response time: within 30 days.
Marketing
Only if you opt in.
You can unsubscribe anytime.
No spam.
Children’s Privacy
We do not knowingly collect data from children under digital consent age. If found, it will be deleted immediately.
Complaints
You can file a complaint with:
Autoriteit Persoonsgegevens (NL)
https://autoriteitpersoonsgegevens.nl
Contact
Email: info@rugbynote.com
Website: rugbynote.com
For any questions about this Privacy Policy or your data rights.